Operations Intern – Grao Coffee Company

Are you passionate about e-commerce and eager to learn the ins and outs of a fast-paced startup environment? We are looking for a detail-oriented E-Commerce Operations Intern to join our team. As an intern, you will gain hands-on experience in managing logistics and ensuring smooth operations. This is an exciting opportunity for a university student in their 3rd year or beyond to develop valuable skills and contribute to a fast paced Startup.

Job Description:
Manage Deliveries:
Coordinate with logistics vendors to ensure timely dispatches and deliveries.
Ledger Reconciliation: Keep track of and reconcile financial records with vendors.
Inventory Processes: Develop and maintain processes for inventory reconciliation.
Customer Experience: Provide data to ensure the best delivery timings and manage returns efficiently.
Documentation: Complete all necessary documentation for dispatches to ensure smooth operations.
Data Analysis: Analyze operational data to identify areas for improvement and implement solutions.
Cross-functional Collaboration: Work with various departments, including marketing, customer service, and finance, to streamline operations and improve efficiency.
Problem Solving: Address and resolve any operational issues promptly to maintain smooth workflows.
Process Improvement: Assist in developing and refining operational processes to enhance productivity and customer satisfaction.
Vendor Management: Communicate and negotiate with logistics vendors to optimize delivery processes and costs.

Skills Required:
Proficiency with Google Suite (Docs, Sheets, Slides, etc.).
Strong leadership skills.
Ability to work in a fast-paced startup environment.
Strong numerical and analytical skills.
Strong communication skills.
Detail-oriented and highly organized.
Ability to multitask and prioritize effectively.
Enthusiastic and eager to learn about e-commerce operations and logistics.
Basic understanding of e-commerce platforms and online retail is a plus.


Must be in at least the 3rd year of university, pursuing a degree in Business, Logistics, Operations Management, or a related field.

Role: Operations Intern
Job Category: Marketing
Job Type: Full Time
Job Location: karachi

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